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75+ years of

COMBINED EXPERIENCE

"Putting the Profit Back in Medicine"
  • The BIG QUESTION...What do you charge?
    Levin Business Solutions is a higher end billing service. We dont just push buttons and send claims, we do a lot more. We constantly review and analyze your billing to help inform you about patters that may be helping or hurting your practice. Our clients regularly report being able to see less pateints and make the same amount of money, or make more money seeing the same number of patients as a result of our billing analysis. Essentially our services pay for themself and then some. That said, our rates depend on the services requested and contract agreed to, but are normally between 5-15%.
  • Do you provide services to offices outside of the New York metropolitan area?
    Yes. We will happily provide services to any office, regardless of location.
  • Where will my billing be done?
    All of our staff are located in the United States and all of your billing will be done here. We don't send any work overseas.
  • Do you provide Practice Management (PM) and/or Electronic Health Records (EHR/EMR) to offices?
    Yes. We can provide Electronic Reords to our clients. However a seperate fee may or may not apply depending on your billing contract.
  • How do I get my claims to Levin Business Solutions?
    You can have them sent electronically, emailed, faxed, or mailed (UPS, Priority Mail, FedEx). We are here to work with you, so in most cases whatever is most convient for you we will work with.
  • How often should we send our new billing to you?
    As often as you choose! We advise our clients to send us their new billing consistently on either a daily or weekly basis.
  • What kind of information is needed in order for your office to generate a claim on our behalf?
    Once you are set up as a client and we have all of your information we only the following information is needed: The Patient Information Form Copy of the patient's insurance card (front and back). A copy of the patient's written prescription (if applicable). The patient's superbill (these will be provided to you free of charge). An Authorization or Referral number (if applicable). Once we have the pateint and their information in our system the superbill will be the only thing needed in most cases going forward.
  • Do you transmit claims electronically?
    Yes. We will send your claims electronically to all carriers that accept electronic claims submission. However, some insurance companies require that you be set up with them for us to be able to submit claims electronically on your behalf. If you are not credentialed with a particular insurer and they will not accept electronic claims submitted on your behalf, your claims will be submitted on paper for no additional charge.
  • Do you submit claims to secondary insurers?
    Secondary submissions are included in our service.
  • How do you handle non-payments from an insurance carrier (Denials, etc.)?"
    We must first determine if the denial, whether in part or in full, is valid. If the denial is valid after having been reviewed, and your insurance contract requires it, it must be written off. If the denial is not valid, as does happen from time to time, we will request that the carrier reprocess the claim, and will follow-up with the insurer until the claim is paid. If you are out of network and the claim is denied we will bill the patient as per your office policy.
  • Where does my money go?
    All payments go directly to your office or are electronically deposited by the carriers into your bank account. There is no waiting for your money to be given to you like you may see with other billing companies; we do not touch your payments.
  • How do we notify you when payments are received?
    You can easily report a patient's copayment, on their superbill at the time of service, or via the PM system if we have set one up for you. You can also report all payments received in the mail by keeping a Payment Log and forwarding copies of the EOB'S to our office. We will also be setting up Electronic Remittance Advice (ERA) with the carriers when allowed to allow faster processing of payments.
  • How quickly can you be up and running?
    3-4 days if necessary for commercial insurance companies, however, we would prefer 2 weeks to ensure the smoothest transition possible. Government and Blue Cross Blue Shield insurance may take longer. We recommend picking a specific date so that there is a clear "start date" if you are switching from another billing company.
  • Will our patient data be secure?
    Yes. We back-up all client data several times per day and we are completely HIPAA compliant.
  • Do you bill our patients for copayment, coinsurance, and deductibles?"
    Some offices prefer to handle patient billing in house, however, we will send out patient bills for you if you choose, as per your billing contract.
  • How often will you bill our patients if Levin Business Solutions is sending the bills?
    Patients are usually billed on a monthly basis, but we will adjust the timing as per your billing contract.
  • I'm feeling overwhelmed! Do you provide turn-key services?
    We can provide turn-key services for your office, from minor services to full management services. However, this is a custom service based on your specific needs, so its better discussed directly.
Need more details? Contact us

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